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Dr. Anoop Mantri (“we,” “our,” “us”), practicing at C3 Multispeciality Hospital, Indore, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and other contact details submitted through our appointment booking or contact forms.
  • Health Information: Details you voluntarily share regarding your medical condition, symptoms, or history during consultation requests.
  • Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.

2. How We Use Your Information

We use the information collected to:

  • Respond to appointment requests and inquiries
  • Provide relevant information about our services
  • Improve our website and user experience
  • Comply with legal and regulatory requirements
  • Send updates or health-related information, only if you have opted in

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Your information may be shared only in the following circumstances:

  • With your explicit consent
  • With hospital staff or administrative teams for appointment coordination
  • When required by law, court order, or government regulation

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure.

5. Cookies

Our website may use cookies to improve functionality and analyze site traffic. You can choose to disable cookies through your browser settings; however, this may affect certain website features.

6. Your Rights

Under applicable data protection laws, including India’s Digital Personal Data Protection Act (DPDP Act, 2023), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data, subject to legal requirements
  • Withdraw consent for data processing at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our services are not directed toward children under 18 without parental or guardian consent. We do not knowingly collect personal information from minors without appropriate consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Dr. Anoop Mantri
C3 Multispeciality Hospital
46-47 PU4 Commercial, Behind C21 Mall
Vijay Nagar, Indore – 452010
Phone: 98333 63994